Your privacy is our responsibility. This page clearly explains how dilar138 collects, uses, stores, and protects your personal information — without confusing legal jargon.
Dilar138 ("we", "Platform") greatly values the trust you place in us by using our services. As an online casino platform operating for Malaysian users, we hold a significant responsibility to ensure that every piece of personal information you share with us is handled with full transparency, security, and integrity.
This Privacy Policy was drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. It describes the types of data we collect, the purpose of collection, how it is used, who it is shared with (if anyone), how long it is retained, and the rights you hold over that data.
We believe privacy is more than a legal formality. It is the foundation of the trust we build with every dilar138 member — and we are committed to maintaining that trust throughout your time with us.
We only collect data that is required for clearly stated purposes. Below are the types of information we collect and the reasons for collecting them:
| Data Type | Sample Information | Purpose of Collection |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number | Account communications, notifications, customer support |
| Financial Data | Bank name, account number (partially stored), transaction records | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser, login time | Account security, fraud detection, platform analytics |
| Gaming Data | Betting history, wins, losses, and games played | Account management, responsible gaming, service improvement |
This includes information you provide during account registration, the KYC process, when contacting the customer support team, or when submitting any feedback or complaints.
When you use the dilar138 platform, we automatically record technical information such as your IP address, browser type and version, device operating system, pages you visit, time spent on each page, and links you click. This information is used for security and platform improvement purposes.
The data we collect is used exclusively for the purposes stated below. We do not use your data for any other purpose without obtaining your consent first:
Dilar138 does not sell, rent, or trade your personal data to any third party for marketing or other commercial purposes. Your data is only shared in the following limited situations:
We share necessary data with service providers who help us operate the platform — including payment processors, game software providers, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
We may be required to disclose your information to relevant authorities when mandated by Malaysian law, a court order, or valid legal process. In such cases, we will endeavour to notify you in advance where permitted to do so.
In the event of a serious threat to the security or integrity of the platform or other users, we may share necessary information with the relevant parties to address that threat.
We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction:
Dilar138 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
There are three categories of cookies we use:
These cookies are required for core platform functions such as login sessions, security and navigation. They cannot be disabled as the platform will not function properly without them.
These cookies remember your preferences such as language, display settings and game preferences to make your experience smoother on future visits.
These cookies help us understand how users interact with the platform — the most frequently visited pages, session duration and navigation patterns — to help us improve the user experience.
You can manage cookie settings through your browser. However, disabling essential cookies may affect overall platform functionality.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If you find any information that is inaccurate or outdated, you have the right to request that we correct it. Updates can be made through your account settings or by contacting support.
You may request deletion of your personal data. However, certain data may need to be retained for a specified period to meet legal and financial audit requirements.
You may object to the use of your data for specific purposes such as marketing communications. This can be done through your account settings at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform if needed.
To submit any request related to the above rights, contact our support team via live chat or email at [email protected]. All requests will be responded to within 14 business days.
Dilar138 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law:
Once the retention period has ended, your data will be securely deleted or anonymised in accordance with our standard procedures.
The dilar138 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals who are underage.
Should we discover that information from an individual under 18 has been collected, we will take immediate action to delete that information and close the account in question. If you are aware that someone under the age of 18 has registered an account on our platform, please contact our support team immediately.
Dilar138 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons.
When significant changes are made, we will notify you via an in-account notification or by email to your registered address. For minor changes, the "Updated" date at the top of this page will be revised and you are encouraged to review this page periodically.
Continued use of the dilar138 platform following any published amendments is considered acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and cease using the platform.
If you have any questions, concerns or complaints regarding how we handle your personal data, or if you wish to exercise any of the rights outlined in this policy, please contact us:
256-bit SSL protects every piece of data transmitted between your device and our platform — the same technology used by major Malaysian banks.
Only authorised staff with a legitimate job requirement may access user data, and all access is audited on a regular basis.
Your data is never sold, rented, or traded to any third party for commercial or marketing purposes.
We explain precisely what data we collect, why it is collected, and how it is used — with no hidden terms or confusing language.
Our privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 and applicable international data protection standards.
You have full rights to access, correct, delete, and transfer your data. All requests are handled seriously and in a timely manner.
Your data is protected with the utmost care at dilar138. Register today and enjoy a safe, fair, and rewarding experience alongside over 500,000 members across Malaysia.
By registering, you agree to the Terms and Conditions and our Privacy Policy. For users aged 18 and above only.